Security & trust
Archivez reads your documents and email to answer your questions. That only works if your data is protected without compromise. Here is exactly how we do it — in plain language, with nothing hidden.
Every customer's data is completely separated from every other's. That separation is enforced automatically on every single request, deep in our systems — by design, not by a rule someone has to remember. A future mistake simply can't cross the line between customers.
Your documents sit in private, encrypted storage. Mailbox credentials get an extra layer of encryption on top. Everything moves over modern, secure connections. At rest and in transit, your data is always encrypted.
Hosting, storage, the database, and even the AI processing all run inside the European Union, with Frankfurt as the primary region. There is no US fallback for your data — ever.
Your documents, emails, questions, and answers are never used to train any AI model — ours or anyone else's. There is simply no path from your data into model training.
Each answer links straight back to the exact document or email it came from. One click opens the source — so you can verify the assistant instead of taking it on faith.
Our site carries no analytics, no tracking pixels, and no cookies. There's nothing to consent to — because there's nothing quietly collecting data on you.
Infrastructure
Archivez runs on Amazon Web Services (AWS) — enterprise-grade infrastructure with physical, network, and hardware security we inherit and build on. We keep every piece of it inside the EU.
Primary region: Frankfurt 🇩🇪. AI processing may use other EU regions for capacity — never outside the EU.
Compliance & testing
Our security program is built around the SOC 2 Trust Services Criteria: security, availability, confidentiality, processing integrity, and privacy.
We run regular internal security reviews and penetration testing against our own systems, and fix what we find before it reaches you — not after.
Data controller: Open Kinetix d.o.o., Kragujevac, Serbia. Standard subprocessors: AWS (infrastructure & AI), Paddle (merchant of record).